FAQs
Frequently Asked Questions
We provide several shipping methods, including standard, express, and international options, each designed to meet your convenience and budget requirements.
Once your order ships, we’ll send you a tracking number via email, allowing you to monitor its progress directly on our courier’s website.
Items can be returned or exchanged within 30 days of purchase. Products must be unworn and in original packaging to qualify for a return.
Delivery times vary based on the shipping method selected. Standard shipping typically takes 3-5 business days, while expedited shipping options can shorten this time.
Order changes or cancellations can be made within 24 hours of purchase by contacting our customer service team.
International orders are subject to shipping charges, taxes, and customs fees, all of which are calculated at checkout based on your location.
You can create an account by clicking the ‘Sign Up’ button on our homepage and entering your details. This will make future transactions smoother and allow you to keep track of your orders.
If you receive a defective item, please contact us immediately to arrange a return or exchange. We strive to ensure all customers receive high-quality products.
We use advanced encryption and security protocols to protect your personal and payment information from unauthorized access.
Yes, we offer gift wrapping and special packaging options at a small additional cost, perfect for special occasions or gifts.
