Cancellation policy
Cancellation Policy
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- Cancellation Policy
Order Cancellations
- Orders may be canceled without penalty if the request is made before the product is shipped.
- To cancel, contact us immediately at support@boysofsummer.com with your order details.
Post-Shipment Cancellations
Once an order has shipped, it cannot be canceled. However, you may initiate a return or exchange once you receive the product, following our Returns Policy.
Refund Process
Refunds will be issued to the original payment method and may take 5-7 business days to process. Any shipping charges incurred will not be refunded unless the cancellation was due to an error on our part.
Non-Cancellable Items
Custom orders or final sale items cannot be canceled or returned. Please review your order carefully before completing the purchase.
Contact Us
For assistance with cancellations, please reach out to us at:
- Email: terms@boysofsummer.com
- Phone: (123) 456-7890
We are here to help ensure your experience is as seamless as possible.